Bank Dhofar

Bank Dhofar - Internet Banking Privacy Policy


IMPORTANT: By accessing this web-site and any of its pages you are agreeing to the terms set out below.

On login to BankDhofar Online Internet Banking, your details such as Domain Name, Server, part of your e-mail address and of the pages visited will be recorded by BankDhofar in order to generate reports on the overall logins, and statistics of usage of our services.

The collection of customer information will also enable us to deliver high standards of customer service. Such information will be available only to our authorized and trained employees of BankDhofar. Such information may also be accessed and processed by agents of BankDhofar on instructions of the Bank to do so, for a specific purpose. These agents may be service providers to BankDhofar providing services in the fields of Information Technology, Computers and software, telecommunication or any other related scope of work.

We may collect personal information from customers and non-customers who visit our website. Such information will be collected only on consent of these visitors. This information may be used to conduct marketing campaigns, market research and similar activities.

We may share and exchange such information for the purposes of credit and risk management with authorities for credit rating, Central Bank of Oman, the Clearing House and any other similar competent bodies. BankDhofar will strive to protect data against unauthorized access or accidental access, unauthorized modification or accidental modification and erasure.

It will be the Bank’s decision to destroy any information or data about customers, non-customers and ex-customers, which it deems fit and within the purview of legality.

Information updation

It is our endeavour to keep customer information up-to-date. We may encourage our customers to update their information in our records from time to time.

Use of Information and Materials

The access and usage of BankDhofar Online products, services, information and materials are restricted to the jurisdiction where they are legally offered by BankDhofar. They may not be accessed and used by any one who is residing or located in jurisdictions which restrict the usage of such products, services, information and materials. More information about such access may be obtained by visitors from a competent authority in such locations and jurisdictions, and visitors are wholly responsible for their actions in case they do not adhere to the same.

The information and materials in BankDhofar Online, terms and conditions, products and services, descriptions and customer service pages are subject to change at the convenience of BankDhofar with or without any prior notification.

Usage of the information and materials available on BankDhofar Online in an illegal or unauthorized manner is prohibited; this includes unauthorized entry into the BankDhofar website, BankDhofar Online Internet Banking, misuse of passwords, misuse or wrong representation of any information available on the pages and / or any such illegal activity. Access to any or all products and services from a specific location may be restricted by BankDhofar at its discretion.

All logos, trade marks and material available on BankDhofar Online are copyrighted and owned by BankDhofar. None of these may be modified, reproduced, copied, downloaded, transmitted or used for commercial or public purposes. Users of these services are restricted from using any of the same without express written permission by an authorized representative of BankDhofar.

No Warranties

BankDhofar SAOG aspires to take every precaution and care to offer accurate information on products and services, and error-free access. However BankDhofar offers no warranty – express or implied - regarding security, accuracy, protection against cyber crimes and viruses and non-infringement. In addition, BankDhofar offers no warranty for information transmitted over the internet which is subject to communication blackouts, overloading of networks, incorrect or inaccurate information, and other problems related to using a public internet service. BankDhofar is not responsible for any direct, indirect or consequential damages arising out of the use of BankDhofar Online.

Limited Liability

BankDhofar is not liable for any direct or indirect damages, incidental or consequential damages, losses or expenses arising in connection with the usage of BankDhofar Online related to failure of Internet Services, errors or omissions, technical faults, disruption of services phishing, system failure or otherwise.

Governing Law

The use of the services provided through BankDhofar Online shall be governed by the laws of the Sultanate of Oman and no other country. The Omani court has the right to clarify/ explain / interpret the clarification in accordance to the applicable laws in the Sultanate of Oman, even if the transaction is done outside Oman.

The Bank accepts no liability whatsoever, direct or indirect, for non-compliance with the laws of any country other than the Sultanate of Oman. The mere fact that the BankDhofar Online can be accessed through Internet by a Customer in a country other than Oman shall not be interpreted to imply that the laws of the said country govern these terms and conditions and/or the operations in the Internet accounts of the Customer and/or the use of Internet Banking.

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