Bank Dhofar and Western Union Enhance Digital Remittances, Offer Free Transfers

By integrating Western Union’s global money transfer services into its digital banking platforms, Bank Dhofar is providing customers unparalleled convenience and efficiency through its advanced digital banking platforms.

The collaboration allows Bank Dhofar’s customers to easily transfer funds internationally with just a few taps on their smartphones. With an emphasis on security, speed, and customer convenience, the service has rapidly gained popularity, driven by the combination of competitive exchange rates and a low transaction fee of just OMR 1.5.

To further enhance the service and provide added value, Bank Dhofar has introduced a series of special promo codes for free international remittances. This initiative, which allows customers to send money at zero cost, has been met with enthusiasm, significantly increasing the adoption of the service. The convenience of digital-first banking solutions combined with these customer-centric offers has led to a noticeable increase in usage, underscoring the growing demand for efficient, online financial services.

Customers can now enjoy a seamless remittance experience without the need to visit a branch or deal with the traditional barriers of international money transfers.

Acknowledging Bank Dhofar’s pioneering efforts in expanding digital remittances, Western Union recently presented the bank with a commemorative memento, celebrating their leadership in driving international payment innovation within Oman and beyond. This accolade underscores the impactful partnership between the two organisations, setting the stage for future growth and innovation.

Commenting on the strategic alliance  Amjad Al Lawati, Chief Retail Banking Officer of Bank Dhofar, said “Our strengthened partnership with Western Union reflects our commitment to deliver unparalleled financial solutions to our customers. We are deeply committed to leveraging digital innovation to simplify and enhance the international remittance experience. The overwhelming positive response to our free transfer promotion underscores the growing preference for digital banking solutions. We are proud to be at the forefront of this digital transformation, empowering our customers with seamless and efficient global financial services.”

Looking forward, both Bank Dhofar and Western Union remain committed to expanding their partnership by introducing more customer-centric solutions and continuously enhancing the international remittance experience.