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Internet Banking

Enjoy secure anytime, anywhere banking

  • 24/7 access to banking services and support
  • Range of transactions & services
  • High-security login & transaction alerts
  • Comprehensive view of account status

Managing a business can be complex—but banking shouldn’t be. BankDhofar Internet Banking for SMEs gives you a simple, secure way to handle all your financial needs online.
Enjoy features like enhanced fund transfer limits, unified access to multiple entity accounts, quick two-step registration, easy password resets, and bulk salary uploads with compliance checks.

Apply for BankDhofar SME NUMO account to activate Internet Banking

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Frequently Asked Questions

1. DIY Registration Process:

  • SMEs can easily register for the Retail Internet Banking (RIB)
    platform through a user-friendly, do-it-yourself (DIY) process.
  • No documentation or formal request to the bank is required, ensuring a seamless onboarding experience.

2. Two-Step Password Authentication Using OTP:

  • The platform includes a new, easy, and secure two-step password generation process.
  • Utilizes One-Time Passwords (OTP) to provide an additional layer of protection for users.

3. Bulk File Upload for Payroll Management:

  • Supports bulk file uploads for payroll management.
  • Allows SMEs to efficiently manage their payroll processes with ease.

4. Comprehensive Transaction Capabilities:

  • SME customers can transact using retail internet banking with the following advantages:
    • Credit/Debit Card details and service requests
    • Quick fund transfer(M2I)
    • Fund transfers
    • International fund transfers
    • Utility Bill payments
    • Account statements
    • Salary bulk uploads

5. One View for Multiple Entities and Accounts:

  • Multiple CIFs and accounts can be added in a single Retail Internet Banking (RIB) login.
  • Provides a holistic view of all account details and statements for better liquidity management.
  • Benefits:
    • Enhanced Security: The two-step password generation using OTP ensures a higher level of security for transactions.
    • Efficiency: The DIY registration process and bulk file upload feature streamline banking operations for SMEs.
    • Convenience: Comprehensive transaction capabilities and the ability to view multiple entities and accounts in one place make banking more convenient for SMEs.

No, customer can only access one platform, either Retail Internet Banking (RIB) or Corporate Internet Banking (CIB). If he/she is already registered on Corporate Internet Banking (CIB) and wish to access Retail Internet Banking (RIB), he needs please provide a request letter or user ID deletion format at branch mentioning Corporate Internet Banking (CIB)user ID to delete user’s Corporate Internet Banking (CIB)profile. After confirmation of the deletion of customer’s ID, customer can create his own Retail Internet Banking (RIB) ID.

Yes, customer can register multiple accounts of different entities under one user ID. Please ask customer to provide a request letter mentioning all the desired Customer IDs/Accounts to be linked under one Retail Internet Banking (RIB)user profile.

Yes, customer can request a limit increased, reduced, or customized. Please take a request letter from customer with his Retail Internet Banking (RIB)user and account details. The limits can be customized exactly as per customer’s requirements

Yes, default funds transfer limit will be applicable to all the accounts mapped under BankDhofar Business Banking user ID. 

Total Default per day limit will be 35,000 , irrespective of the number of Sole Prop. & Individual current accounts in the User ID. For transactions like card payments, Quick Fund transfers, bill payments the limit are as:

Payment type Per Day Limit
All fund transfers 35,000
Bill and card payments 5,000
Money to India (quick remittance) 1,000,000 INR
GCC Transfers and Ministry of Finance payments   10,000

 

The physical request letter is to be sent to Branch to get the request processed for the desired limit.

Presently, the transaction fee is as defined below:

SME RIB Charges Quick Remittance to India 1.100 + 5%
VAT
Outward Remittance:
SWIFT Charges shared between remitter and receiver (SHA)		 5.000
Outward Remittance:
SWIFT Full Charge on remitter (OUR)		 8+5
Salary Processing charges:
File having only within BankDhofar records		 NIL
Salary Processing charges:
File having Within Oman, other banks records.		 Processing Fee: 5.000
Bank level transaction charges: 1.750
Salary Processing charges:
File having within Oman, other banks, and BankDhofar records.		 File Processing Fee: 5.000
Bank level transaction charges: 1.750
Charges for BankDhofar records: Nil
ACH Charges per transfer 1.000
RTGS Charges per transfer 3.000

 

1. DIY Registration Process:

  • SMEs can easily register for the Retail Internet Banking (RIB)
    platform through a user-friendly, do-it-yourself (DIY) process.
  • No documentation or formal request to the bank is required, ensuring a seamless onboarding experience.

2. Two-Step Password Authentication Using OTP:

  • The platform includes a new, easy, and secure two-step password generation process.
  • Utilizes One-Time Passwords (OTP) to provide an additional layer of protection for users.

3. Bulk File Upload for Payroll Management:

  • Supports bulk file uploads for payroll management.
  • Allows SMEs to efficiently manage their payroll processes with ease.

4. Comprehensive Transaction Capabilities:

  • SME customers can transact using retail internet banking with the following advantages:
    • Credit/Debit Card details and service requests
    • Quick fund transfer(M2I)
    • Fund transfers
    • International fund transfers
    • Utility Bill payments
    • Account statements
    • Salary bulk uploads

5. One View for Multiple Entities and Accounts:

  • Multiple CIFs and accounts can be added in a single Retail Internet Banking (RIB) login.
  • Provides a holistic view of all account details and statements for better liquidity management.
  • Benefits:
    • Enhanced Security: The two-step password generation using OTP ensures a higher level of security for transactions.
    • Efficiency: The DIY registration process and bulk file upload feature streamline banking operations for SMEs.
    • Convenience: Comprehensive transaction capabilities and the ability to view multiple entities and accounts in one place make banking more convenient for SMEs.

No, customer can only access one platform, either Retail Internet Banking (RIB) or Corporate Internet Banking (CIB). If he/she is already registered on Corporate Internet Banking (CIB) and wish to access Retail Internet Banking (RIB), he needs please provide a request letter or user ID deletion format at branch mentioning Corporate Internet Banking (CIB)user ID to delete user’s Corporate Internet Banking (CIB)profile. After confirmation of the deletion of customer’s ID, customer can create his own Retail Internet Banking (RIB) ID.

Yes, customer can register multiple accounts of different entities under one user ID. Please ask customer to provide a request letter mentioning all the desired Customer IDs/Accounts to be linked under one Retail Internet Banking (RIB)user profile.

Yes, customer can request a limit increased, reduced, or customized. Please take a request letter from customer with his Retail Internet Banking (RIB)user and account details. The limits can be customized exactly as per customer’s requirements

Yes, default funds transfer limit will be applicable to all the accounts mapped under BankDhofar Business Banking user ID. 

Total Default per day limit will be 35,000 , irrespective of the number of Sole Prop. & Individual current accounts in the User ID. For transactions like card payments, Quick Fund transfers, bill payments the limit are as:

Payment type Per Day Limit
All fund transfers 35,000
Bill and card payments 5,000
Money to India (quick remittance) 1,000,000 INR
GCC Transfers and Ministry of Finance payments   10,000

 

The physical request letter is to be sent to Branch to get the request processed for the desired limit.

Presently, the transaction fee is as defined below:

SME RIB Charges Quick Remittance to India 1.100 + 5%
VAT
Outward Remittance:
SWIFT Charges shared between remitter and receiver (SHA)		 5.000
Outward Remittance:
SWIFT Full Charge on remitter (OUR)		 8+5
Salary Processing charges:
File having only within BankDhofar records		 NIL
Salary Processing charges:
File having Within Oman, other banks records.		 Processing Fee: 5.000
Bank level transaction charges: 1.750
Salary Processing charges:
File having within Oman, other banks, and BankDhofar records.		 File Processing Fee: 5.000
Bank level transaction charges: 1.750
Charges for BankDhofar records: Nil
ACH Charges per transfer 1.000
RTGS Charges per transfer 3.000

 

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