BankDhofar’s Direct Sales Unit takes banking to your doorstep

BankDhofar’s Direct Sales Unit is transforming banking convenience with its doorstep banking services, a pioneering initiative that has been warmly welcomed by customers—particularly employers. Currently operational across key governorates in the Sultanate of Oman, this service allows individuals, corporate clients, and SMEs to access a wide range of banking solutions without ever stepping into a branch. From account openings and card services to insurance inquiries, the Direct Sales Unit ensures banking is more accessible than ever.

With unparalleled flexibility, the unit brings banking services directly to customers—whether at home, in the office, or at any preferred location. This eliminates the need for branch visits, saving time and effort while ensuring a seamless experience.

The Direct Sales Unit offers an extensive suite of services, including POS machine management, salary accounts, shop insurance, health insurance for employees, and card issuance. Operating throughout the day, the team is committed to meeting the needs of SME clients efficiently, ensuring their business operations remain uninterrupted.

This innovative approach benefits a wide range of customer segments. For individuals, doorstep banking means the ease of handling financial matters from the comfort of their home or workplace. For businesses, the service goes beyond traditional banking by facilitating payment collections and financial transactions, ensuring smooth and secure operations—especially for entities dealing with high-volume transactions.

A standout feature of the Direct Sales Unit is its Auto Mobile Office, a mobile banking service designed to reach customers in remote areas or those unable to visit branches. This ensures financial inclusion by providing flexible and rapid banking solutions to underserved communities.

Government employees and pensioners also benefit from this initiative. The unit is equipped to offer dedicated financial services, including salary processing, loan assistance, and tailored banking solutions designed to meet their specific needs.

Beyond transactions, the Direct Sales Unit is committed to building long-term relationships with customers. Through personalized financial advice and customized solutions, the team enhances trust and loyalty, ensuring that clients receive the best banking experience.

Additionally, the unit organizes Open Days and community events to introduce customers to BankDhofar’s suite of services. These events foster financial awareness, showcase exclusive offers, and allow direct interaction with bank representatives, further strengthening customer engagement.

With its innovative and customer-centric approach, BankDhofar’s Direct Sales Unit is redefining the banking experience in Oman, making financial services more accessible, efficient, and tailored to individual and business needs.