Whistleblowing

Bank Dhofar Whistleblowing Policy

The BankDhofar’s Whistleblowing Policy was established to ensure that all stakeholders (customers, employees, shareholders, vendors, suppliers etc.) are treated fairly and ethically in all their Banking business matters, transactions and operations. The policy defines internal procedures and control mechanisms in place for handling reported incidents and is considered as a key element to protect the integrity and reputation of BankDhofar’s corporate values and governance.

Objective:

The purpose of this policy is to encourage all stakeholders to report all wrong doing unacceptable behaviour. By creating an environment of trust and maximum protection, BankDhofar trust that everyone has equal rights to come forward for reporting cases of irregularities, fraud, corruption, coercion, harassment and collusion without fear of reprisal or retaliation. In order to prevent the abuse of this policy, false allegations or frivolous claims will not be entertained.

Types Of Unacceptable Behaviour To Be Reported:

• Unacceptable practices which are unethical, illegal, dishonest, fraudulent or corrupt
• Acts that may subsequent cause miscarriage of justice
• A material or persistent breach of the bank’s code of conduct or its internal policies and procedures
• Misleading in marketing and sales of bank products to achieve targets or personal benefits and incentives
• Acceptance of gift / incentives from any person within or outside the bank with objective to or as a result of providing business deal, product or service on beneficial terms
• Manipulating financial standards, records, reports and auditing standards
• Harassment at work place, victimization, discrimination and bullying
• Breach of security and safety standards like work environment, hazard or health risks etc.