Contact Us

If you are not satisfied with our services

you can raise complaints via the following channels

  1. Visit your nearest BankDhofar branch, Check the nearest branch here.
  2. Contact our 24X7 Call Centre on +968 24791111
  3. Email us on Care@BankDhofar.com.
  4. Send us a direct message using below form.

Dear customer,

Thank you for contacting us. Please fill the following fields to send your feedback / suggestion.

Thank you for contacting us, we will get back to you at the earliest.
Please fill all details

If you don’t hear from us within 5 working days, you can escalate your complaint to

Ahmed Said Al Ibrahim - Chief Corporate Services Officer - on +968 22652010 during working hours (Sunday to Thursday 8:00 am – 2:00 pm).

Iman Musallam Al Amri - Head of Customer Feedback - on +968 22652010 during working hours (Sunday to Thursday 8:00 am – 2:00 pm).

VATIN: OM1100005224

Tax ID: 8103866

BankDhofar

BankDhofar SAOG
Head Office
P.O. Box 1507, P.C. 112, Ruwi
Sultanate Of Oman

Opening hours

During Ramadan

Sunday to Thursday 9:00 am to 1:00 pm

During the year

Sunday to Thursday 8:00 am to 2:00 pm

Muscat Grand Mall

Sunday to Thursday 9:00 am to 3:00 pm

Salalah Gardens Mall

Sunday to Thursday 9:00 am to 3:00 pm

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