BankDhofar Strengthens Customer Engagement with New Branch at the Royal Academy of Management
In line with its commitment to strengthening relationships with customers and delivering best-in-class banking services, BankDhofar has opened a new branch at the Royal Academy of Management. The new branch is designed to serve all segments of society, particularly employees of government institutions and nearby private sector establishments.
The opening ceremony was held under the patronage of Brigadier Jamal bin Said Al Taie, Director General of Financial Affairs at the Royal Oman Police (ROP), and attended by several BankDhofar officials.
Ghada Mohammed Al Raiisi, Acting AGM & Head of Capital Branches and call Center at BankDhofar, remarked: “Our presence at the Royal Academy is not limited to delivering banking services. It also reflects our commitment to supporting students, academic and administrative staff, and fostering a financial environment that enables them to achieve their goals.”
Al Raisi added that BankDhofar is focused on bringing the bank closer to its customers, placing their needs at the heart of its operations. The bank continuously enhances service levels by reducing waiting times to no more than 10 minutes, listening attentively to customers, and addressing their diverse requirements efficiently.
Through its extensive network of branches, BankDhofar offers a wide range of banking solutions tailored to different customer segments, including women, youth, children, and high-income clients—particularly Al Riadah and Al Rifaa cardholders. The bank also provides specialized wealth management services for high-net-worth individuals and their families, delivered in a secure, discreet, and professional manner.
Its product offering includes clear investment and savings plans, such as fixed and recurring deposit accounts. Among these is a long-term deposit account designed to support parents in saving for their children’s higher education. Additionally, another product supports employees in developing retirement savings plans, helping them secure long-term financial stability and peace of mind.
As part of its ongoing innovation, BankDhofar recently launched a “Mobile Branch”—a fully integrated banking unit that brings services to customers across the Sultanate, including remote areas. This mobile branch is equipped with secure digital terminals, integrated systems, and private consultation areas, offering convenience and flexibility while maintaining customer privacy and comfort.
Since the beginning of the year, BankDhofar has revitalized its corporate identity to reflect its ambitious vision: to be the most reliable, innovative, and comprehensive financial partner in the Sultanate of Oman. This renewed identity aligns with a global outlook, while remaining deeply rooted in Omani values and traditions. The vision is to make banking accessible, personalized, and future-ready, underpinned by a human-centric approach founded on trust and digital excellence.
As a catalyst for sustainable economic growth, digital transformation, and national development, BankDhofar continues to empower individuals and businesses with innovative, dependable financial solutions that support Oman’s broader development goals.
BankDhofar is currently the second-largest bank in the Sultanate of Oman by branch network, with more than 140 branches across all governorates. These branches feature modern infrastructure, digital display systems, and highly trained staff ready to assist customers and complete transactions efficiently.
