Terms & Conditions Governing Accounts

As per stipulated Article No. 33 and Article No. 36 of AML Law 2016 and Article No. 13 and Article No. 16 of AML Regulations 2022 issued by Central Bank of Oman (CBO), Banks are required to ensure to keep data or information and documents of all customers updated by conducting reviews of customers periodically or as & when required i.e., trigger / event-based reviews. To meet legal and regulatory requirements, BankDhofar will approach customers to obtain their updated information and documents. You will receive communications from BankDhofar periodically to update your information and provide required documents.

Please be advised that this is not one-time exercise, but it will be an ongoing exercise and BankDhofar will approach you periodically for obtaining updated information and documents from you to comply with legal and regulatory requirements and keep our record updated.

We are seeking your cooperation and assistance in this regard to enable BankDhofar to continue to serve you better. We desire to have a long term and strategic relationship with you. We aim to serve you better uninterruptedly.

Please download the form from the below link, fill it and submit it along with the updated required documents in any nearby branch of BankDhofar.

Documents required for Corporate Entities

Updated Commercial Registration Certificate (CR)
Chamber of Commerce Registration
License from regulator for regulated customers like schools, hospitals, finance companies etc., if applicable
Import License, if applicable
Memorandum & Articles of Association (for SAOG & SAOC)
Trust Deed for trust accounts, By Laws for Non Profit Organizations like Society, Association, Club etc.
Undertaking for ultimate Ownership (attached bank format)
FATCA Form W-8BEN-E (attached)
CRS Form (attached bank form)
Address verification (utility bill, rent agreement etc.)
PEP Identification & Declaration Form (attached bank form)
Resident Card for expat owners, signatories, directors, trustees etc.
Civil card for Omani owners, signatories, directors, trustees etc.
Passport for nonresident owners, signatories, directors, trustees etc.

Documents required for Individual Customers

Civil ID (For Oman Nationals)
Resident Card and Passport (For Expatriate customers)
Passport (For non-resident customers)
Above ID documents (For Power of Attorney (Sanad Wakala), Mandate Holder, Heir/ Beneﬁciary of Deceased, Guardian of Minor)
CRS Form (attached bank form)
FATCA Form W-8BEN-E (attached)
Address verification (utility bill, rent agreement etc.)
Employment verification/ proof
Businessman, Sole proprietor, Self-employed, Investor, Owner of Business
PEP Identification and Declaration Form (attached bank form)

Click here to download the details - Terms and conditions governing accounts

Click here to download customer information updating form - Corporate entities